Terms of
Service.

By accessing or using the Reliance Energy Zambia Limited website at relianceenergy-zm.com ("Website"), you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them.

These Terms apply to all visitors, users, and others who access or use the Website. If you are accessing the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

You agree to use our Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Website in any way that violates applicable Zambian or international laws or regulations.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of the Website or its related systems.
• Introduce any viruses, trojans, worms, or other malicious or harmful material.
• Reproduce, duplicate, copy, or resell any part of our Website without our express written permission.
• Use automated tools to scrape, crawl, or extract data from the Website without consent.

We reserve the right to terminate your access to the Website immediately, without notice, for any breach of these conditions.

The Website provides information about Reliance Energy Zambia Limited's services, including solar PV development, power trading, grid integration, and energy consulting. The Website is for informational purposes only.

All commercial services provided by Reliance Energy Zambia Limited are governed by separate written agreements entered into between the client and Reliance Energy. Nothing on this Website constitutes a binding offer or contract for services.

The Website and its entire contents, features, and functionality (including but not limited to text, graphics, logos, images, and software) are owned by Reliance Energy Zambia Limited and are protected by Zambian and international copyright, trademark, and other intellectual property laws.

• You may not copy, reproduce, distribute, or create derivative works of any content without our express written permission.
• The Reliance Energy name, logo, and all related marks are trademarks of Reliance Energy Zambia Limited.
• Unauthorised use of our intellectual property may give rise to a claim for damages.

The Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

• We do not warrant that the Website will be uninterrupted, error-free, or free of viruses.
• Information on the Website may contain inaccuracies or typographical errors. We reserve the right to make corrections at any time without notice.
• Any reliance you place on information from this Website is strictly at your own risk.

To the fullest extent permitted by Zambian law, Reliance Energy Zambia Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or business opportunities.
• Damage to systems or data arising from use of or inability to use the Website.
• Any errors, omissions, or inaccuracies in Website content.
• Unauthorised access to or alteration of your transmissions or data.

Our total liability to you for any claim arising out of your use of the Website shall not exceed ZMW 500 (five hundred Zambian Kwacha).

Our Website may contain links to third-party websites including ZESCO, the Energy Regulation Board, financial institutions, and social media platforms. These links are provided for convenience only.

We have no control over the content, privacy policies, or practices of third-party sites and accept no responsibility for them. We encourage you to review the terms and privacy policies of any external site you visit.

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection and use of information as described in the Privacy Policy.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Zambia. Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Zambia.

Reliance Energy Zambia Limited operates in full compliance with the Energy Regulation Act and is licensed by the Energy Regulation Board (ERB) of Zambia.

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

For questions, concerns, or legal notices regarding these Terms, please contact us: